Solant - Privacy Policy
Privacy Policy
Effective Date: March 13, 2026
Solant — AI-Powered Productivity OS for Founders
This Privacy Policy describes what personal data Solant collects, how it processes it, and what rights you have as a user. Please read it carefully. If you have any questions, contact us at privacy@solant.ai.
Table of Contents
1. Intro
2. About Us
3. About You
4. Sources of Data
5. Lawful Bases for Processing
6. Personal Data in Solant
6.1. Information About You
6.2. Technical Data
6.3. Gmail Integration
6.4. Solant AI Features
6.5. Customer Support Requests
6.6. Feedback Data
7. Data Retention
8. Data Received from Third Parties
9. Data Shared with Third Parties
10. Data Sharing Outside the EEA
11. Google API User Data — Limited Use
12. Security Measures
13. Data Subject Rights
14. Privacy Policy Updates
15. Contact Us
1. Intro
Solant L.L.C-FZ (“we”, “our”, or “us”) welcomes you. We provide you with access to the Solant mobile application (“App” or “Solant”), an AI-powered productivity operating system designed for founders.
This Privacy Policy describes what personal data the App collects, how it processes it, and what happens when you interact with the App. We understand you care about your privacy, and we appreciate the trust you place in us. To justify that trust, we embed industry-standard data security practices, improve our awareness of privacy matters, and comply with the General Data Protection Regulation (GDPR) and UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
When you use the Solant App on iOS or Android, your personal data is processed in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy or the App, please contact us at privacy@solant.ai.
2. About Us
Field | Details |
|---|---|
Legal Name | Solant L.L.C-FZ |
Address | Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. |
Privacy Inquiries | |
Support Inquiries |
Biometric Authentication
Solant supports biometric authentication (Face ID and Touch ID) as an optional way to unlock the App. This feature is provided entirely by your device's operating system (iOS or Android). Solant does not access, process, or store any biometric data. All biometric verification is handled locally on your device by Apple or Google technology, and Solant only receives a pass/fail authentication result.
Controller
We are the controller of your personal data processed in connection with the App. This means that we determine the purposes and means of personal data processing when you use Solant.
Processor
In certain circumstances, we may act as a data processor for business customers, processing data they entrust to us on their behalf. If this applies, please refer to our Data Processing Agreement (available upon request at privacy@solant.ai).
3. About You
When you access the App, you become our user (“User”). Solant is designed for professional use by founders and business leaders. We do not knowingly process personal data of users under the age of 18. If you are under 18, or a legal representative of such a person, please contact us at privacy@solant.ai and we will promptly delete any inadvertently collected data.
4. Sources of Data
We collect data in the following ways:
Directly from you — when you create an account or contact support
Automatically — when you use the App (e.g., usage analytics, crash logs)
From third-party services — when you connect Gmail to Solant
Generated by us — for example, your unique User ID
5. Lawful Bases for Processing
To process your personal data, we rely on one of the following lawful bases as defined under the GDPR and other applicable privacy laws:
Performance of a contract — for data processing necessary to provide the Solant service to you under our Terms of Service
Legal obligation — when we are required to process data by applicable law (e.g., responding to lawful requests from public authorities)
Legitimate interests — for processing necessary to improve the App, ensure security, and develop our service, taking into consideration your rights and expectations
Consent — for specific processing activities where we ask for your explicit agreement, such as connecting third-party integrations or processing data for AI features
6. Personal Data in Solant
We collect your personal data when you access or use the App. The specific data collected depends on which integrations you connect and which features you use. The data retention rules are described in Section 7.
6.1 Information About You
To use Solant, you create an account using your email address. We do not store your passwords — authentication is managed via OAuth tokens.
Data | Reasons for Processing | Lawful Basis |
|---|---|---|
Email address used to create Solant account Name | Providing the functionality of the App | Performance of a contract |
Email address used to create Solant account Name | Communicating product updates, tips, and important notices | Legitimate interest |
OAuth tokens for connected integrations | Authenticating your connected Gmail account | Performance of a contract |
Biometric authentication result (pass/fail only — no biometric data) | Verifying your identity when unlocking the App via Face ID or Touch ID. Biometric data itself is processed exclusively by your device OS and is never accessible to Solant. | Performance of a contract |
App preferences and settings (e.g., Tone of Voice, notification preferences, language) | Personalizing the App for you | Performance of a contract |
6.2 Technical Data
When you use Solant, we automatically collect or generate certain technical data.
Data | Reasons for Processing | Lawful Basis |
|---|---|---|
User ID Device ID IP address Device type and OS version App version Local timezone and language | Providing the functionality of the App and maintaining your session | Performance of a contract |
Interaction data (feature usage, screen clicks, session duration) Performance data (load times, API response times) Crash logs and error reports Analytics ID (Amplitude) | Improving the App, detecting and fixing technical issues, understanding usage patterns | Legitimate interest |
6.3 Gmail Integration
When you connect Gmail, you will see Google's OAuth consent screen listing the following specific permissions. You can review and approve or deny each permission before proceeding.
userinfo.email, userinfo.profile – account identification (non-sensitive)
gmail.labels – read label names for mailbox organization (non-sensitive)
gmail.send – send emails on your behalf (sensitive)
gmail.readonly – read email content and metadata (restricted)
gmail.metadata – read email headers and metadata (restricted)
Email data is stored on Solant's servers to enable features such as AI prioritization, inbox state management, and quick reply. Upon disconnecting Gmail, your OAuth tokens are revoked immediately. Previously stored email data is retained until you delete your Solant account or exercise your right to erasure (see Section 13).
Data | Reasons for Processing | Lawful Basis |
|---|---|---|
Incoming email content (sender, recipient, subject, body, attachments) Email metadata (timestamps, thread IDs, labels, read/unread status) Email contacts | Displaying your inbox in Solant and enabling AI prioritization | Performance of a contract |
Outgoing emails composed and sent via Solant on your behalf | Sending replies through your Gmail account when you initiate the action | Performance of a contract |
Solant's use of Gmail data complies with the Google API Services User Data Policy, including the Limited Use requirements. See Section 11 for full details.
6.4 Solant AI Features
General
To provide AI-powered features (inbox prioritization, quick reply, Tone of Voice), Solant uses AI models provided by Google (Gemini via Vertex AI) and GPU inference infrastructure provided by Nebius. We may update our AI providers as the product evolves and will update this Policy accordingly.
We do not use your data to train AI models. AI providers may retain your inputs for a limited period (typically up to 30 days) for abuse and safety monitoring, after which data is deleted automatically unless a longer retention period is required by law.
Data | Reasons for Processing | Lawful Basis |
|---|---|---|
Email content and metadata submitted for AI processing Your Tone of Voice preferences and writing style settings AI-generated drafts and summaries | Providing AI-powered prioritization, reply drafting, and Tone of Voice personalization | Performance of a contract |
Tone of Voice
When you configure your Tone of Voice in Solant, we process your preferences and writing style description to personalize AI-generated drafts. This description is stored in your account and applied to all AI-generated content. You can modify or delete your Tone of Voice settings at any time in the App settings.
6.5 Customer Support Requests
When you submit a support request through Solant (via the in-app Help section, which uses FeatureBase), we collect certain information to assist you.
Data | Reasons for Processing | Lawful Basis |
|---|---|---|
Email address Name Device type and OS version App version Text of your request Attached screenshots or files Category of the request | Resolving your technical issue or answering your inquiry | Performance of a contract |
Anonymized request categories and issue types | Improving Solant's support process and identifying common issues | Legitimate interest |
6.6 Feedback Data
We may contact you to request feedback about your experience with Solant. Participation is voluntary.
Data | Reasons for Processing | Lawful Basis |
|---|---|---|
Email address Feedback text, ratings, or responses to surveys | Gathering feedback to improve the App | Legitimate interest |
Email address Feedback content | Use in product communications or case studies (only with your explicit agreement) | Consent |
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. We have determined retention periods based on the data minimization principles of the GDPR and other applicable regulations.
Once a retention period ends, data is permanently deleted or anonymized for statistical purposes, making it impossible to link to an individual.
Type of Data | Retention Period |
|---|---|
Account information (name, email, preferences) | Until deletion of your Solant account |
OAuth tokens for integrations | Until you disconnect the integration or delete your account |
Technical data (device info, app settings) | Until deletion of your Solant account |
Analytics data (Amplitude — aggregated) | Until deletion of your Solant account |
Email content (Gmail) — messages, metadata, contacts | Until deletion of your Solant account |
Tone of Voice settings and writing style | Until you delete the setting or delete your account |
AI-generated drafts and summaries | Until you delete them or delete your account |
Customer support requests (FeatureBase) | 6 years after the support ticket is closed |
Feedback provided directly to us | 6 years from the date of feedback or last communication |
Backups | Backups are performed daily and retained for 7 days |
Inactive accounts (no login for 24 months) | We will send 2 reminder emails before deletion; account deleted if no login within 30 days of the second reminder |
8. Data Received from Third Parties
We may receive some personal data from third-party services. The scope of data collected, the purposes, and the lawful bases are determined by the respective privacy documents of these parties.
Third Party | Privacy Policy |
|---|---|
Google (Gmail) | |
Amplitude (analytics) | |
Google Cloud Platform / Vertex AI / Gemini (AI + hosting) | |
Nebius (GPU inference infrastructure) | |
FeatureBase (support) |
9. Data Sharing with Third Parties
We may share your personal data with third parties strictly in compliance with applicable laws and only to the extent necessary. We have implemented technical and organizational measures to protect your data during any such transfer.
Recipient | Purpose and Details |
|---|---|
Infrastructure providers (GCP, Nebius) | We use cloud infrastructure providers to store and process your data. These providers act as data processors under strict contractual obligations and may not use your data for their own purposes. |
AI providers (Google Gemini) | We share necessary data (e.g., email content you submit for AI drafting) with our AI provider solely to provide the requested feature. AI providers do not use your data for training. |
Analytics tools (Amplitude) | We share aggregated, anonymized usage data to understand how users interact with the App and improve it. No personally identifiable message or email content is shared. |
Customer support platform (FeatureBase) | We share support request data to resolve your inquiries. |
Professional advisors | We may share data with lawyers, accountants, and auditors as necessary for legal and compliance purposes, under strict confidentiality obligations. |
Law enforcement and public authorities | We may disclose data when required by applicable law, court order, or governmental authority — to comply with legal obligations, prevent fraud, or protect rights and safety. |
Business transfers | If Solant is involved in a merger, acquisition, or asset sale, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy. |
We do not sell your personal data to any third party. We do not share your data for advertising or marketing purposes of third parties.
10. Data Shared Outside the European Economic Area
Solant's infrastructure is hosted on Google Cloud Platform (GCP) in the European Union. AI inference is performed on Nebius GPU infrastructure, also within the EU.
Where any transfer of personal data from the EEA to countries outside the EEA is necessary (for example, to the UAE where Solant is incorporated), we ensure that adequate protection is in place through one of the following mechanisms:
Standard Contractual Clauses (SCCs) approved by the European Commission, where the recipient country does not have an adequacy decision
The EU-U.S. Data Privacy Framework, where applicable
Adequacy decisions by the European Commission, where applicable
You may request a copy of the applicable transfer mechanism by contacting us at privacy@solant.ai.
11. Google API User Data — Limited Use
This section is required by Google's API Services User Data Policy and applies specifically to data received through Google APIs (Gmail).
Solant's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
We use Google user data only to provide and improve the features of Solant that are directly visible and useful to you.
We do not transfer or disclose Google user data to third parties except: (a) as necessary to provide the Solant service and only under strict data processing agreements; (b) for security purposes; or (c) as required by law.
We do not use Google user data for advertising purposes, or to serve ads, including retargeting.
We do not allow any human to read your Google user data unless: (a) we have your explicit permission; (b) it is necessary for security purposes such as investigating abuse; or (c) we are required to do so by applicable law.
We do not use Gmail data to train AI models.
Your use of Google user data within Solant is subject to these restrictions regardless of any other provision in this Privacy Policy.
You may revoke Solant’s access to your Google account at any time via myaccount.google.com → Security → Third-party apps with account access.
12. Security Measures
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse.
Measure | Description |
|---|---|
Encryption in transit | All data transferred between your device and Solant's servers is encrypted using TLS 1.2 or higher |
Encryption at rest | Data stored on our servers is encrypted using AES-256 |
Access control | Strict least-privilege access controls: Solant team members only access data on a need-to-know basis |
Vendor obligations | All third-party processors are bound by contractual data processing agreements compliant with GDPR and applicable law |
Backups | Daily automated backups with 7-day retention, stored with encryption on separate infrastructure |
Incident response | A defined incident response process. In the event of a data breach affecting your rights, we will notify you and applicable authorities within the timeframes required by law (e.g., 72 hours under GDPR) |
13. Data Subject Rights
If you are located in the European Economic Area or the United Kingdom, you have the following rights under the GDPR (or UK GDPR):
Right | Description |
|---|---|
Right to access | Request a copy of the personal data we hold about you and information about how it is processed |
Right to rectification | Request correction of inaccurate or incomplete personal data |
Right to erasure | Request deletion of your personal data where there is no compelling reason for its continued processing |
Right to restriction | Request that we limit the processing of your personal data in certain circumstances |
Right to data portability | Receive your personal data in a structured, machine-readable format and transfer it to another controller |
Right to object | Object to processing based on legitimate interests or for direct marketing purposes |
Right to withdraw consent | Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing |
Right to lodge a complaint | File a complaint with your local Data Protection Authority. EEA residents: edpb.europa.eu. UK residents: Information Commissioner’s Office at ico.org.uk |
To exercise any of these rights, contact us at privacy@solant.ai. We will respond within one (1) month. In complex cases, we may extend this by an additional two months and will notify you accordingly.
14. Privacy Policy Updates
We may update this Privacy Policy from time to time as Solant evolves or as legal requirements change. When we make material changes that affect your privacy rights, we will notify you:
By email to the address associated with your account, at least 14 days before the changes take effect
Through a notice in the Solant App
The effective date at the top of this document reflects the date of the most recent revision. If you continue to use Solant after the updated Privacy Policy takes effect, you are considered to have read and accepted the revised terms.
You can always find the current version of this Privacy Policy within the Solant App under Settings → About → Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:
Field | Details |
|---|---|
Company | Solant L.L.C-FZ |
Address | Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. |
Privacy & data requests | |
General support | |
Response time | Within 30 days (or within the legally required timeframe for your jurisdiction) |
We are committed to resolving any concerns you have about your privacy. If after contacting us you feel your concern has not been adequately addressed, you have the right to lodge a complaint with your local data protection authority as described in Section 13.